Upcoming Bookings

On this page, you can view a comprehensive list of all bookings made through the admin panel, customer mobile app, and customer mobile web view for classes, personal training (PT), pay-as-you-go (PAYG) sessions, venues, and pool reservations. Additionally, bookings can be cancelled directly from this page.

You can filter the list using the dropdown menu. For example:

• To view all class bookings (Class, PAYG, PT), select Class from the dropdown.
• To see all pool bookings, select Pool from the dropdown.
• To view all venue bookings, select Venue from the dropdown.

You can also see the invoice details by click on button.

Next, by clicking on the Print button you can print this invoice detail.

Next by click on this icon you can make the Credit Note (Refund) of the selected bookings.

If you select Cancel with Refund:-

First, select the checkbox next to the item you want to issue a credit note for. Then, specify the return quantity, indicating how many items are being returned. Finally, input the refund amount in the designated field.

Next, select the payment mode(s) from the list for issuing the credit note (refund). Enter the total payable amount or partial refund in the appropriate field. If you want to split the refund across two different payment modes, select both options and specify the amount to be allocated to each mode.

Next click on the Complete button to complete the credit note.

Generate a refund with multiple cards:-
If you want to generate a refund with a card, then select the card from the payment list from which you want to refund. If you have already refunded the amount from a card, then you cannot use that same card again to refund the item. You can also refund the amount from multiple cards if you have bought the item with multiple cards.

Select the item from the list you want to refund, and then enter the refund amount and the quantity you want to refund.

Next, select the payment mode card from the list and enter the amount. If you want to refund with multiple cards, then select two cards from the list and enter the amount in both cards’ enter amount field. If you have already refunded with one card, then you cannot use that card again for a refund.

If you want to generate another refund for another item with the same invoice, then select another card if available, or select the gift voucher payment mode to refund the item.

Next, click on the complete button, and the refund will process in the Clover device. It takes a few seconds to complete the process, so don’t reload the page or redirect to another page.

After the process is complete on the Clover device, it will generate a credit note invoice. You can also print that invoice by clicking on the print button.

If you select Cancel Without Refund:-

Select the item you wish to cancel, then click on the Cancel Booking button to finalize the cancellation.

Next, by clicking on the Add to Waiting List button, you can view the list of customers who have been added to the waiting list for classes.