Booked Courses

In this section, you can view the list of courses that have been booked.

By clicking on the this icon you can make the Credit Note (Refund) of the selected course booking.

If you select Cancel with Refund:-

First, check the checkbox from the list for which item you want to create a credit note and then enter the return Qty of the item, how many items you want to return from the item and also enter the refund amount you want to return in the refund amount field.

Next, select the payment mode from the list for issuing the credit note (refund) and enter the total amount for the partial refund. If you wish to split the refund between two different payment modes, select both payment modes and specify the amount to be allocated to each.

Next click on the Complete button to complete the credit note.

Generate a refund with multiple cards:-
If you want to generate a refund with a card, then select the card from the payment list from which you want to refund. If you have already refunded the amount from a card, then you cannot use that same card again to refund the item. You can also refund the amount from multiple cards if you have bought the item with multiple cards.

Select the item from the list you want to refund, and then enter the refund amount and the quantity you want to refund.

Next, select the payment mode card from the list and enter the amount. If you want to refund with multiple cards, then select two cards from the list and enter the amount in both cards’ enter amount field. If you have already refunded with one card, then you cannot use that card again for a refund.

If you want to generate another refund for another item with the same invoice, then select another card if available, or select the gift voucher payment mode to refund the item.

Next, click on the complete button, and the refund will process in the Clover device. It takes a few seconds to complete the process, so don’t reload the page or redirect to another page.

After the process is complete on the Clover device, it will generate a credit note invoice. You can also print that invoice by clicking on the print button.

If you select Cancel Without Refund:-

Select the item you wish to cancel and click the “Cancel Booking” button to complete the cancellation process.

To view the invoice for the selected booked courses, click on the eye icon.

Clicking the cross icon enables you to cancel the booking associated with the selected invoice for the chosen course.

Next, fill in the required details and click on the “Complete” button to cancel the booking.

If you select refund mode Gift Voucher. 

Then after click on complete button in show the voucher details and you can print this detail by click on print button.

Clicking on the eye icon allows you to view the details of the invoice.

Click the “Print” button to obtain a hard copy of the invoice details.