PT Booking

This feature allows you to book classes for customers based on available time slots.

Steps for Class Booking: –

• Choose the class you wish to book.
• Pick a session based on the desired time slot. Future sessions can also be booked.

• To see all classes for a single day, click the Day button. Use the Next and Previous buttons to change the date. Please note, that bookings cannot be made for past dates.

• By clicking the Next and Previous buttons, you can navigate between dates. However, booking classes for past dates is not allowed.

• Next, select the customer (for which user you want to book this class).
• Next, select the price group of the session you want to select (if there are two users for which you want to book these classes then select multiple user price group and for single user select single user price group)

If the selected customer has purchased any membership and in the membership, this class was included then it will not charge the amount otherwise the amount will be charged as defined in the price group.

The modal displays a list of customers already booked for that session.

By click on this icon you can credit note (refund) the selected customer booking. this button is only showing if the selected item payment is not equal to 0.00

If you select Cancel with Refund:-

Credit Notes and Cancellations:

Click the Cancel Booking button to complete the cancellation.

Create a Credit Note

Select the checkbox for the item you wish to credit. Enter the quantity to return in the Return Qty field. Enter the refund amount in the Refund Amt field. Click the Complete button to finalize the credit note.

Cancel a Booking

Select the item you want to cancel.

Next, check the payment mode from the list in which you want to enter, make a credit note (refund) and enter the total payable partial refund. If you want to split the payment in two different modes then check both payment modes and enter the Amount you want to split.

Next click on the Complete button to complete the credit note.

Generate a refund with multiple cards:-
If you want to generate a refund with a card, then select the card from the payment list from which you want to refund. If you have already refunded the amount from a card, then you cannot use that same card again to refund the item. You can also refund the amount from multiple cards if you have bought the item with multiple cards.

Select the item from the list you want to refund, and then enter the refund amount and the quantity you want to refund.

Next, select the payment mode card from the list and enter the amount. If you want to refund with multiple cards, then select two cards from the list and enter the amount in both cards’ enter amount field. If you have already refunded with one card, then you cannot use that card again for a refund.

If you want to generate another refund for another item with the same invoice, then select another card if available, or select the gift voucher payment mode to refund the item.

Next, click on the complete button, and the refund will process in the Clover device. It takes a few seconds to complete the process, so don’t reload the page or redirect to another page.

After the process is complete on the Clover device, it will generate a credit note invoice. You can also print that invoice by clicking on the print button.

If you select Cancel Without Refund:-

Select the item you want to cancel and click on the Cancel Booking button and your booking is cancelled.

Next, if you click on this icon will open the modal in which you can cancel the booking. This is only showing if your payment amount is equal to 0.00

Next, enter the remarks and click on the complete button to cancel the booking.

 If a customer is added to the waiting list, you can also view the list of waiting list users in this modal.

Next, click on the save button after selecting the customer and price group. And your booking is saved in the POS.

Next, you can add more class bookings or you can also add retail items to your booking by clicking on the add to cart button. You can also search the retail items using name and barcode.
In this you don’t need to connect the system for searching by barcode, only type barcode in the search field and the retail item is shown in the list.
If you want to hold the bill then click on the hold button and then your bill is on hold.

By clicking on the hold button.

Enter the reason to hold the bill and then click on the hold button. You can see the list of hold bills by click on this icon.

By click on This icon is again added to cart if you want to generate the bill for this item.and complete the payment. You can also delete the hold bill item by clicking on delete icon.

You can also assign the customer for this bill by clicking on the person icon in the top right corner.

After selecting the customer click on the submit button to assign this booking for the selected customer.

You can also see the name of the selected customer inside of the Grand Total.

Next, click on Proceed to Pay Button.

Next, fill the Voucher code if available and then Enter the Tendered amount in the Enter amount field. 

Here you can add an amount with a split also, like 2 in cash and the rest in the card. Once the total added amount is equal to the tendered amount, it will show you the complete button. When clicking on this button if there is any card amount then it will be automatically sent to the Clover device once the transaction is completed it shows the bill print also, when a card payment is being processed then it shows a popup from here this ongoing transaction can be cancelled.

Next, click on the complete button to complete the payment.
And the Payment bill for your booking is showing on the screen.

If you want to print this bill then click on the print button.
By clicking on the print button the list of printers is shown on the screen (if the printer is already connected with the system) and select the printer and the bill is printed.

Your session is booked and next if you again booked this same session and in this session only one slot is available then you can’t book this session for two persons.

And you can also not book the same session for the same customer again.

If your all session is booked and you again book the same session then it adds the customer to the waiting list.

You can’t book the same session for the same customer .

If you want to cancel the booking then,

Click on the action button and a popup will open.

Next enter the remarks and click on complete button to cancel the booking

If we cancel one booking from the list

Then one slot is blank from the session, then if a customer is available on the waiting list, they are removed from the waiting list and get mail from the centre to book the session.

Next, click on the link and it navigates you to the centre and now you can book the slot for this session.